A key task of information architects is to organize website content to (a) make it easy for users to find and use and (b) support business requirements for promoting content that supports the business. The end product of this and other IA tasks is a set of deliverables used to design and build websites. Deliverables such as site maps and use cases are standard across projects, although not all projects require the same deliverables.

I am skilled in achieving these ends and experienced in creating these deliverables. Please click the images below for samples of my IA work. Please click Readings for references that inform my work.

Site Map

This site map, created for a user-centered design class, displays content and content organization for a retail banking website.

High-Fidelity Wireframe

This wireframe organizes by priority content for a retail banking website. (See site map above for related deliverable.)

Concept Map

This concept map, created for a user-centered design course, identifies stakeholders, tasks, and objectives for a university website.

Use Cases

These use cases, created for the redesign of a regional arts festival website, represent identified users and their objectives. This use case diagram presents these same use cases in visual form.

Competitive Analysis

This competitive analysis, conducted for the redesign of a regional arts festival website, compares social media use by other similar arts festivals with social media use by the client festival.

User Needs Assessment

This user need-finding report was prepared for a Human-Computer Interaction course offered by Standford Online in conjunction with coursera.org.