I come to web design from the field of technical communication. My years of experience writing and editing print communications led to writing intranet content for a Big 4 accounting firm, where I received on-the-job Human Factors International (HFI) training and earned an HFI usability certification. (See HFI training below, for a course list). I used my training to conduct usability tests, write usability reports, and re-architect intranet sites.

Through the Quinnipiac University master of science program in Interactive Communications (recently renamed Interactive Media), I honed my skills to write for the web — to convey more information with fewer words and to help users immediately find and comprehend the information they seek.

Through user-centered design courses, I built on user experience knowledge and skills acquired on the job. These courses covered a range of assignments typically performed by information architects, user-centered designers, and web content strategists. Since earning my master's, I further honed my design skills in Human-Computer Interaction courses offered by coursera.org.

Through multimedia and other courses, I also acquired other knowledge and skills in areas essential to online communication. Courses include:

HFI training

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I am eager to apply my skills to web-related projects large and small. I can be particularly effective in the areas of information architecture and web content strategy. Please contact me at pmllvngstn@gmail.com for employment, contracting, or freelance inquiries.